Troubleshooting

Error code

When an error occurs, Tipron will audibly speak an error code. Check the following list for information about the error and how to resolve it.

000 – WiFi AP not found or authentication failed.

  • Check if SSID name and passphrase are correct.
  • Check that the access point you are connecting to is using the 2.4 GHz band.
  • Confirm that the authentication method is one of WEP, WPA or WPA 2.

001 – Authentication succeeded, but no IP address was assigned by DHCP.

  • Confirm the DHCP function of the router is enabled.
  • Confirm the number of clients connected to the router does not exceed the upper limit.

002 – DHCP assignment succeeded, but cannot communicate with smartphone.

  • Check that the router’s client-to-client communication is enabled (privacy separation functions are disabled).

Other troubles